Graham-Hitch Cremation and Memorial Center

“It is still with a heavy heart with the recent passing of my wife's mother that I am writing this review. She had cared for our families like a grandmother would, never ending meals, countless gifts, and unconditional love. Nothing had prepared our families for such a sudden and tragic event, and at such an early age. During painful times like these, it is good to know that we were in good hands with Graham-Hitch. The staff members were very professional, understanding, and showed such hospitality. The rooms were private, very well maintained, and caters to all cultural and religious backgrounds. Our families and those attended were were pleased with the quality of services received, from wonderful staff members and the overall facility. Thank you everyone, at Graham-Hitch.”

“This is a slowly evolving review of the facilities. Normally, this isn't something you would regularly review unless it happens to you. In this case we had the unfortunate circumstance where my father passed away on Christmas Eve. Since we had no advance directive on what to do when it happens, we struggled to research facilities that handled cremation. Here's the bottom line. If a loved one is in the morgue in the hospital, the hospital will only hold the body for a few days before moving it to somewhere else. Since my father passed away just before a holiday, we had an additional day before we had to scramble to find a mortuary. We met Dennis at their office in Danville. He provided step-by-step instructions on what to do. We did check out other facilities, and eventually came back here. Value wise, is was cheaper than Queen of Heaven ($9,000) and Oakmont ($32,000) to bury our father. Cost wise, it WAS better value here at Graham-Hitch. The benefit here is the use of their facilities which is nondenominational, meaning you can have a religious leader of any religion hold a service here. The room, which had no photos available (so I took some) can hold up to 200 people. They also have an AV room with drop down screen. They quickly moved my father to their refrigeration after we confirmed the paperwork. Our service is in a week.”

“We have been a customer here 3 times, and we are very satisfied with their service. They are very professional. Even though we live miles away from their location, the distance is worth it for us, compared to other funeral homes in Milpitas area.”

“I can't say enough positive things about the caring, kind, compassionate people who work here. From the first phone call and all through the entire process, I felt we were in the hands of the most competent people. They made everything much easier and as pleasant as possible.”

“Very bad experience here, no attention to any details, lost personal property. They made an already trying time for our family even harder to deal with.”